| Effective Date | April 1, 2026 |
| Governing Law | Laws of India — Jurisdiction: Hyderabad, Telangana |
| Language | English |
| Contact | legal@fotofast.co |
1. Acceptance of Terms
By accessing the FotoFast website (fotofast.co), using the mobile application, or completing a booking, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree, you must not use our services.
2. Service Description
FotoFast is an on-demand photography and videography booking platform operating in Hyderabad, India. We connect clients with pre-screened, approved photographers for events including weddings, birthdays, maternity shoots, corporate events, and portrait sessions.
FotoFast acts as a booking platform and session management system. Photography services are delivered by independent FotoFast-network photographers who are not employees of FotoFast.
3. Booking Process
- Select a service and review pricing on fotofast.co
- Complete the booking form with event details and preferred date
- Pay the ₹500 booking advance via Razorpay to confirm your slot
- Receive your unique 4-digit Session Start OTP via WhatsApp
- A photographer will be assigned within 2 hours of confirmed payment
- On the day of the event, share your Start OTP with the photographer to begin the session
- At session end, a 4-digit End OTP will appear on your session page — share it with the photographer to conclude and confirm billing
4. OTP Session Control System
Your Start OTP and End OTP are the keys to your session. Share your Start OTP ONLY when the photographer arrives and you are ready to begin. Share your End OTP ONLY when you are fully satisfied the session is complete. FotoFast is not liable for session disputes where OTPs were shared prematurely. Never share your OTP with anyone other than your assigned FotoFast photographer.
5. Pricing and Billing
| Traditional Photographer | ₹2,500 for first hour + ₹1,200 per additional hour |
| Traditional Videographer | ₹2,500 for first hour + ₹1,200 per additional hour |
| Candid Photographer | ₹6,000 for first 2 hours + ₹2,000 per additional hour |
| Cinematic Videographer | ₹6,000 for first 2 hours + ₹2,000 per additional hour |
| Booking Advance | ₹500 (adjusted in final bill) |
| Payment Methods | Cash, UPI, or bank transfer at session end |
Session duration is calculated from the moment the Start OTP is verified to the moment the End OTP is confirmed. The system records exact timestamps. Billing is based on this recorded duration and is not subject to manual adjustment by the photographer.
6. Client Obligations
- Provide accurate event details at the time of booking
- Be available at the booking location at the confirmed date and time
- Treat FotoFast photographers with respect and professionalism
- Ensure the event venue permits photography before booking
- Pay the balance amount before the photographer leaves the venue
- Not request the photographer to perform services outside the agreed scope
- Not share OTP codes with anyone other than your assigned photographer
7. Photographer Network Standards
- Arrive at the booked location on time with professional equipment
- Enable GPS location sharing upon Start OTP verification
- Treat clients with professionalism and respect at all times
- Never share the client's phone number outside FotoFast
- Deliver edited photographs/videos within the stated turnaround times
- Maintain quality standards — 2 poor ratings results in removal from network
8. Prohibited Uses
You must not use FotoFast for:
- Any illegal photography including without consent or obscene content
- Corporate espionage, surveillance, or investigative purposes
- Circumventing the OTP system or manipulating session timing
- Creating fraudulent bookings or testing the platform without genuine intent
- Harassing, threatening, or abusing photographers or staff
9. Intellectual Property
- The client receives personal usage rights to all delivered photographs and videos
- The photographer retains copyright by default unless a written transfer agreement is signed
- FotoFast may use session photos for portfolio and marketing with client consent
- You may not sell or commercially license images without written consent
10. Limitation of Liability
FotoFast's maximum liability in any dispute is limited to the total amount paid for the specific booking in question. FotoFast is not liable for photographer no-shows beyond offering a replacement or refund, technical failures of third-party services, indirect losses, or events outside our reasonable control.
11. Governing Law and Disputes
These Terms are governed by the laws of India. Any disputes shall first be attempted to be resolved through direct communication. If unresolved within 30 days, disputes shall be subject to the exclusive jurisdiction of courts in Hyderabad, Telangana, India.
12. Termination
FotoFast reserves the right to cancel any booking, suspend any account, or remove any photographer at our sole discretion if these Terms are violated, fraudulent activity is detected, or the safety of any party is at risk.