| Company | FotoFast Services, Hyderabad, Telangana, India |
| Effective Date | April 1, 2026 |
| Contact | legal@fotofast.co |
| Website | https://fotofast.co |
1. Information We Collect
1.1 Information You Provide
- Full name, WhatsApp/mobile number, and event details when making a booking
- Payment information processed securely through Razorpay — FotoFast does not store card details
- Profile information if you apply as a FotoFast photographer (name, phone, area, skills, camera equipment)
- Ratings and feedback you submit after a session
1.2 Information Collected Automatically
- Session data: session start time, end time, duration, and OTP verification records
- Photographer real-time GPS location during active sessions (start OTP to end OTP only)
- Device type and browser information for PWA compatibility
- Booking history, payment records, and session status updates
1.3 Information We Do Not Collect
- We do not collect photographs or videos taken during sessions
- We do not access your camera, microphone, or photo gallery
- We do not collect data when no session is active
2. How We Use Your Information
- To confirm, manage, and fulfill your photography booking
- To assign the most suitable photographer based on your location and service
- To send booking confirmations, OTP codes, and session updates via WhatsApp
- To process payments and generate session invoices
- To track photographer location during active sessions for your safety
- To calculate session duration and final billing amounts accurately
- To maintain session records for dispute resolution
- To improve our platform and develop new features
3. Location Data — Photographer GPS Tracking
FotoFast collects real-time GPS location of photographers during active sessions ONLY. Location tracking begins when a photographer verifies the client's start OTP and stops when the client's end OTP is confirmed. This data is accessible to FotoFast administrators only. Clients can view photographer location on Google Maps during active sessions. Location data is retained for 90 days then permanently deleted.
4. Data Sharing
We do not sell, rent, or trade your personal data to third parties. We share data only in the following limited circumstances:
- With your assigned photographer: your name, event details, and session OTP (phone number is not shared)
- With Razorpay: payment processing data under their privacy policy
- With Firebase/Google: booking and session data stored on Google Firebase servers
- With law enforcement: only when required by Indian law or court order
5. Data Retention
| Booking records | Retained for 3 years for tax and dispute purposes |
| Session location data | Retained for 90 days, then permanently deleted |
| Payment records | Retained for 7 years per Indian financial regulations |
| Application data | Retained for 1 year after application decision |
| Account deletion | Email legal@fotofast.co — processed within 30 days |
6. Data Security
- All data is stored on Google Firebase with industry-standard encryption
- OTP-based session control prevents unauthorized session manipulation
- Admin panel is protected with Firebase Authentication
- Photographer identity is verified against approved records before any session access
7. Your Rights
- Right to access: request a copy of all data we hold about you
- Right to correction: request correction of inaccurate information
- Right to deletion: request deletion of your data subject to legal retention requirements
- Right to portability: receive your data in a structured format
To exercise any right, email legal@fotofast.co with subject "Data Request".
8. Cookies and Local Storage
FotoFast uses browser localStorage (not cookies) to save your session preferences and booking history thumbnails. This data stays on your device and is never transmitted to our servers. You can clear this at any time through your browser settings.
9. Children's Privacy
FotoFast services are intended for individuals 18 years of age and older. We do not knowingly collect personal information from minors. Contact legal@fotofast.co if you believe a minor has provided us with personal information.
10. Policy Updates
We may update this Privacy Policy periodically. Material changes will be communicated via WhatsApp to registered phone numbers at least 7 days before taking effect. Continued use of FotoFast after the effective date constitutes acceptance of the updated policy.